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For clients who employ domestic helpers, you may feel lucky to have a reliable assistant to take care of your household. However, you might also face unforeseen circumstances, such as the resignation or termination of the helper, or if the helper has gone missing without any prior notice. Besides, you may have to bear legal responsibilities as an employer in cases of injury or death of the helper. Therefore, a comprehensive domestic helper insurance plan not only meets the various needs of you and your helper but also mitigates related financial and legal risks.

Travelling can bring wonderful experiences at any time, and with proper preparation, you can explore your desired destinations with peace of mind. To safeguard against potential mishaps during your journey, remember to purchase travel insurance before you set off, ensuring comprehensive protection for every trip. Friendly Reminder: After booking your flights and accommodations, make sure to buy travel insurance as soon as possible to guarantee you receive the best protection in any situation.

Accidents and losses can strike when you least expect them, leaving you overwhelmed and frustrated. The claims process can be complex and confusing, making it hard to know where to turn. But fear not! With the below 5 simple steps, you can always feel confident as you navigate your insurance claims.

In daily life and business operations, accidents and the resulting losses are inevitable, and this is where insurance plays a crucial role. However, based on our claims experience, delayed reporting of accidents or claims applications leads to the loss of critical evidence, affecting the insurer’s assessment and handling of the claim. In most cases, the claim will be denied. Even in rare situations where it can be accepted, delayed reporting will significantly impact on the compensation amount, making it impossible to receive the full recoverable amount for the accident and related financial losses.

Water damage is the leading cause of property damage to property owners and tenants. Suppose a burst pipe, water leakage, or seepage is found in the property, or you receive a notification of such a situation. In that case, the insured should take appropriate measures immediately based on the actual circumstances (please refer to the following attachment for details). You can turn off the main water valve if necessary to prevent further water damage.

The Insurance Authority ("IA") was established on December 7, 2015, with the implementation of the Insurance Companies (Amendment) Ordinance 2015. As an independent body responsible for regulating the insurance industry in Hong Kong, the IA aims to modernise the regulatory infrastructure to promote the stable development of the insurance market and provide comprehensive protection for policyholders.