理賠服務

Claims Form_Domestic Helper Insurance (In-Patient)_Allied World

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收集所有索償所需的相關文件

住院及手術開支索償

由主診醫生證明的醫院／醫療帳單／收據，並清楚描述診斷後的症狀。
由註冊醫生建議進行實驗室測試／X射線／專科諮詢的書面轉介信（如適用）

門診／牙科費用索償

由主診醫生／牙醫蓋章並簽名的醫療單據，並需清楚顯示治療日期、病人姓名、診斷結果／牙科治療類型；而保單號碼及受保人的姓名必須清楚填寫於收據背面
由註冊醫生建議進行實驗室測試／X射線的書面轉介信（如適用）

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis.
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Domestic Helper Insurance (In-Patient)_AXA

按一下查看

收集所有索償所需的相關文件

住院及手術開支索償

由主診醫生證明的醫院／醫療帳單／收據，並清楚描述診斷後的症狀。
由註冊醫生建議進行實驗室測試／X射線／專科諮詢的書面轉介信（如適用）

門診／牙科費用索償

由主診醫生／牙醫蓋章並簽名的醫療單據，並需清楚顯示治療日期、病人姓名、診斷結果／牙科治療類型；而保單號碼及受保人的姓名必須清楚填寫於收據背面
由註冊醫生建議進行實驗室測試／X射線的書面轉介信（如適用）

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis.
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Home Insurance (Contents/Third Party)_Allied World

Claims Form_Home Insurance (Building)_Allied World

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

第三者責任索償

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

No items found.

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Third Party Liability

Submit a completed Third Party Liability Claim Form with detaileddescription of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Home Insurance (Third Party)_AXA

Claims Form_Home Insurance (Contents)_AXA

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

第三者責任索償

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Home Insurance (Third Party)_Zurich

Claims Form_Home Insurance (Contents)_Zurich

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

第三者責任索償

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Motor Insurance_Allied World

按一下查看

收集所有索償所需的相關文件

已填妥所有資料的汽車意外索償表格
駕駛者身份證副本
駕駛者的駕駛執照副本
由駕駛者簽署的同意書
車輛有效登記文件副本（正面及背面）
駕駛者的報案記錄副本
酒精呼氣測試報告副本（如適用）
由指定車房提供的維修報價單／估算的維修金額（如適用）
購買車輛的合約／單據／發票（如適用）
任何與第三方車主／事主的通訊內容（如適用）
任何與第三方傷者的通訊內容（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Motor Insurance_Asia

按一下查看

收集所有索償所需的相關文件

已填妥所有資料的汽車意外索償表格
駕駛者身份證副本
駕駛者的駕駛執照副本
由駕駛者簽署的同意書
車輛有效登記文件副本（正面及背面）
駕駛者的報案記錄副本
酒精呼氣測試報告副本（如適用）
由指定車房提供的維修報價單／估算的維修金額（如適用）
購買車輛的合約／單據／發票（如適用）
任何與第三方車主／事主的通訊內容（如適用）
任何與第三方傷者的通訊內容（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Motor Insurance_AXA

按一下查看

收集所有索償所需的相關文件

已填妥所有資料的汽車意外索償表格
駕駛者身份證副本
駕駛者的駕駛執照副本
由駕駛者簽署的同意書
車輛有效登記文件副本（正面及背面）
駕駛者的報案記錄副本
酒精呼氣測試報告副本（如適用）
由指定車房提供的維修報價單／估算的維修金額（如適用）
購買車輛的合約／單據／發票（如適用）
任何與第三方車主／事主的通訊內容（如適用）
任何與第三方傷者的通訊內容（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Motor Insurance (General Claims)_Zurich

按一下查看

收集所有索償所需的相關文件

已填妥所有資料的汽車意外索償表格
駕駛者身份證副本
駕駛者的駕駛執照副本
由駕駛者簽署的同意書
車輛有效登記文件副本（正面及背面）
駕駛者的報案記錄副本
酒精呼氣測試報告副本（如適用）
由指定車房提供的維修報價單／估算的維修金額（如適用）
購買車輛的合約／單據／發票（如適用）
任何與第三方車主／事主的通訊內容（如適用）
任何與第三方傷者的通訊內容（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Motor Insurance_Asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Golfer Insurance__Zurich

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

個人意外保險索償

註冊醫生／跌打或針灸師發出之醫療收據正本，並詳列受保人姓名、診斷結果、診治日期及醫療費用
如須住院，請提供由主診醫生填妥的主診醫生報告（補充文件二）或入院紙／出院記錄（只適用於香港公立醫院）
警方調查報告及結果（如適用）

其他

•請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Travel Insurance_Allied World

按一下查看

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Please download and fill

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Travel Insurance_AXA

按一下查看

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Travel Insurance_Zurich

按一下查看

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Overseas Study Insurance___Allied World

按一下查看

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察
顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Overseas Study Insurance___AXA

按一下查看

收集所有索償所需的相關文件

醫療開支／個人意外

於索償表格填上疾病或傷患的詳細說明
由主診醫生確認之醫院／醫療賬單／收據，並清楚列出病症
醫生對受傷程度的報告或認證

行李及個人財物

於索償表格上提供事故和索賠項目的完整描述
有關政府部門或公司發出的損失／損毀報告，如航空公司、酒店或警察
顯示財物損毀程度的照片（如適用）
受損財物的維修單據（如適用）
若需重新購買遺失／損壞財物，請提供所有相關收據及／或保養單

行李延誤

於索償表格上提供事故的完整描述
航空公司確認該行李於外國被延誤超過6小時，並列明原因
購買必需品的發票／收據

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（rimil_claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Allied World

按一下查看

收集所有索償所需的相關文件

公眾責任

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

工傷意外通知

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Asia

Claims Form_Contractors' All Risks Insurance (Property)_Asia

按一下查看

收集所有索償所需的相關文件

公眾責任

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

工傷意外通知

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Contractors' All Risks Insurance (Public Liablity)_AXA

Claims Form_Contractors' All Risks Insurance (Property)_AXA

按一下查看

收集所有索償所需的相關文件

公眾責任

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

工傷意外通知

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Contractors' All Risks Insurance (Property)_Zurich

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Zurich

按一下查看

收集所有索償所需的相關文件

公眾責任

不論第三方的解決方案如何，均須提交已填妥的第三者責任索償表格，並詳述事件的發生經過
樓宇管理方提供的內部事件報告副本。如有可能，請詳細說明在事件發生後採取的任何補救措施
顯示事故現場以及第三方財產損壞及／或人身傷害程度的相片（如適用）
任何第三方信件，包括傳票或告票。請注意，任何此類信件都應在未答覆的情況下立即轉發給我們
備註：未經保險人批准，不得承認或提議承擔任何責任或向第三方支付賠償。

工傷意外通知

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property/Public Liablity)_Allied World

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property)_Asia

Claims Form_Office Package Insurance (Public Liablity)_Asia

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Office Package Insurance (Property)_AXA

Claims Form_Office Package Insurance (Public Liablity)_AXA

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Office Package Insurance (Property)_Zurich

Claims Form_Office Package Insurance (Public Liablity)_Zurich

按一下查看

收集所有索償所需的相關文件

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Shop Package Insurance (Property/Public Liablity)_Allied World

按一下查看

Collect all claim-related documents

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Shop Package Insurance (Property)_Asia

Claims Form_Shop Package Insurance (Public Liablity)_Asia

按一下查看

Collect all claim-related documents

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Shop Package Insurance (Property)_AXA

Claims Form_Shop Package Insurance (Public Liablity)_AXA

按一下查看

Collect all claim-related documents

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Shop Package Insurance (Property)_Zurich

Claims Form_Shop Package Insurance (Public Liablity)_Zurich

按一下查看

Collect all claim-related documents

財物索償

已填妥的財物索償表格，並詳述事件發生經過
顯示損壞程度的相片；如有關盜竊索償，則須提供場所的出入口相片
由相關機構（如警方）發出的損失／損壞報告正本，並包括警方報告編號及警署地址（如適用）
顯示遺失／損壞物件或現金價值的證明文件正本
維修單據正本（如適用）
如要重置受損毀財物，須提供所有有關購買單據／更換報價單或單據正本
備註：請保留所有損壞財物以便保險人作檢查之用。

工傷意外通知索償

已填妥的工傷意外通知索償表格（表格2）副本。正本須直接呈交給勞工處
病假證明書正本
1.評估證明書（表格7）正本（如適用）
覆檢評估證明書正本（表格9）（如適用）
醫療收據正本（如適用）
補償評估證明書（表格5）或勞工處核準之僱主與僱員協議書正本

其他

請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

For Inpatient

Hospitalization certificate, admission notice, medical expense list, billing proof, physician diagnosis certificate
Operation record, treatment plan, medical history report, hospital discharge certificate (if Any)

For Outpatient

Outpatient medical expense list, invoice, physician diagnosis certificate, drug prescription Examination report, laboratory report, medical record (if any)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Group Medical Insurance (Inpatient)_Asia

Claims Form_Group Medical Insurance (Outpatient)_Asia

按一下查看

Collect all claim-related documents

住院索償

住院證明、入院通知書、醫療費用清單、開票／支付證明、醫生診斷證明
手術記錄、治療方案、病歷報告、出院證明（如有）

門診索償

門診醫療費用清單、發票、醫生診斷證明、藥物處方
檢查報告、化驗報告、醫療記錄（如有）

其他

•請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

請連同所需之文件及索償表格交回本公司。本公司可能要求提供額外相關索償文件。由於每份保單的承保範圍可能不同，因此必須向保險代理人查詢，以確定特定索賠是否受到保障。

Claims Form_Group Medical Insurance (Inpatient)_AXA

Claims Form_Group Medical Insurance (Outpatient)_AXA

按一下查看

Collect all claim-related documents

住院索償

住院證明、入院通知書、醫療費用清單、開票／支付證明、醫生診斷證明
手術記錄、治療方案、病歷報告、出院證明（如有）

門診索償

門診醫療費用清單、發票、醫生診斷證明、藥物處方
檢查報告、化驗報告、醫療記錄（如有）

其他

•請詳述索償情況，並電郵至我們的賠償部查詢有關索償程序（claims@regional.com.hk）

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)
Additional documents (if applicable)
For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts

Discharge Summary/Slip
For permanent disability claims
Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Personal Accident Insurance_Allied World

按一下查看

收集所有索償所需的相關文件

基本文件：

已填妥所有資料的個人意外保險索償表格
受保人的香港身份證副本
病假證明（如適用）
警方報告（如適用）

附加文件（如適用）:

在香港公立醫院住院而須支付意外醫療費用及每日住院現金索償：

醫療單據
出院記錄／出院紙

永久傷殘索償：

由註冊醫生發出的殘障評估報告或醫療報告（只適用於永久傷殘索償）

身故索償：

死亡證明（適用於身故索償)

有關工傷的索償：

已提交予勞工處的工傷意外通知（表格2）副本
由勞工處發出的補償評估證明書（表格5）及評估證明書（表格7）副本（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)

Additional documents (if applicable)

For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts
Discharge Summary/Slip

For permanent disability claims

Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Personal Accident Insurance (Inpatient)_AXA

Claims Form_Group Personal Accident Insurance (Outpatient)_AXA

按一下查看

收集所有索償所需的相關文件

基本文件：

已填妥所有資料的個人意外保險索償表格
受保人的香港身份證副本
病假證明（如適用）
警方報告（如適用）

附加文件（如適用）:

在香港公立醫院住院而須支付意外醫療費用及每日住院現金索償：

醫療單據
出院記錄／出院紙

永久傷殘索償：

由註冊醫生發出的殘障評估報告或醫療報告（只適用於永久傷殘索償）

身故索償：

死亡證明（適用於身故索償)

有關工傷的索償：

已提交予勞工處的工傷意外通知（表格2）副本
由勞工處發出的補償評估證明書（表格5）及評估證明書（表格7）副本（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Claims Form_Group Personal Accident Insurance_Zurich

按一下查看

收集所有索償所需的相關文件

基本文件：

已填妥所有資料的個人意外保險索償表格
受保人的香港身份證副本
病假證明（如適用）
警方報告（如適用）

附加文件（如適用）:

在香港公立醫院住院而須支付意外醫療費用及每日住院現金索償：

醫療單據
出院記錄／出院紙

永久傷殘索償：

由註冊醫生發出的殘障評估報告或醫療報告（只適用於永久傷殘索償）

身故索償：

死亡證明（適用於身故索償)

有關工傷的索償：

已提交予勞工處的工傷意外通知（表格2）副本
由勞工處發出的補償評估證明書（表格5）及評估證明書（表格7）副本（如適用）

請連同所需之文件及索償表格一併交回本公司。本公司可能要求提供額外相關索償文件。

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

提交填妥索償表格及相關文件

請於意外發生後14天內（或盡快）連同相關證明文件之正本和填妥之索償表格，遞交至本公司：

複製電郵範例

貼上和電郵至
rimil_claims@regional.com.hk

如有任何查詢，請致電賠償服務熱線36782303或電郵至 rimil_claims@regional.com.hk

理賠服務

住院及手術開支索償​

門診／牙科費用索償​

其他

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

住院及手術開支索償​

門診／牙科費用索償​

其他

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

財物索償​

第三者責任索償

For Property​

For Third Party Liability

財物索償​

第三者責任索償

財物索償​

第三者責任索償

For Property​

For Personal Accident

Others

For Property​

For Personal Accident

Others

For Property​

For Personal Accident

Others

財物索償​

個人意外保險索償

其他

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他​

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

醫療開支／個人意外​

行李及個人財物​

行李延誤​

其他​

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

公眾責任​

工傷意外通知​

其他​

公眾責任​

工傷意外通知​

其他​

公眾責任​

工傷意外通知​

其他​

公眾責任​

工傷意外通知​

其他​

財物索償​

工傷意外通知索償​

其他​

住院及手術開支索償

門診／牙科費用索償

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

住院及手術開支索償

門診／牙科費用索償

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

財物索償

For Property

財物索償

財物索償

For Property

For Property

For Property

財物索償

醫療開支／個人意外

行李及個人財物

行李延誤

醫療開支／個人意外

行李及個人財物

行李延誤

醫療開支／個人意外

行李及個人財物

行李延誤

醫療開支／個人意外

行李及個人財物

行李延誤

醫療開支／個人意外

行李及個人財物

行李延誤

其他

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

醫療開支／個人意外

行李及個人財物

行李延誤

其他

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

公眾責任

工傷意外通知

其他

公眾責任

工傷意外通知

其他

公眾責任

工傷意外通知

其他

公眾責任

工傷意外通知

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

財物索償

工傷意外通知索償

其他

For Inpatient

住院索償